Almeria Self-catering holiday apartment rentals - La Envia

Stylish self-catering holiday rental apartments in La Envia Golf Village, on Spain's Costa Almeria.

"Discover the sun, sea and beaches of Costa Almeria"

Contact us | Advertise your property | How to book

How to book your Las Colinas Apartment

Making a Booking:

1. Click on the availability calendar of the apartment you wish to book and select the dates you require, then click on the “make a booking request” button.
2. Complete the booking request form and click on the “ send completed enquiry” button.
3. Your booking request will be emailed to the owner, who will contact you to confirm your booking

Processing a Booking:

Each property owner will have their own way of processing a booking but, as a guideline, you should expect to pay a deposit to secure the booking of between 10% - 50% of the total rental. This is normally paid either by cheque or by bank transfer and the owner should confirm the booking and receipt of your payment by letter or by e-mail. The balance is normally paid around 8 weeks before the start of the holiday. Often a breakage deposit is required with the balance, and this is refundable at the end of the holiday less the cost of any breakages. Please check the cancellation terms with the owner at the time of booking - deposits are often non-refundable and they may have a sliding scale of charges for last minute cancellations after the balance has been paid. We recommend that you ask for any terms and conditions in writing.

Contacting the Owner:

You will find the contact details (telephone, fax, e-mail link) of the owner, or in some cases his agent or local representative, at the bottom of each advertisement. If e-mailing, please give your name, e-mail address, telephone number plus the dates that you are interested in. Remember that these are private owners and that they may possibly be away from their e-mail for a few days. Most will respond immediately but if you do not get a response within a couple of days, we would recommend that you telephone them.

Arriving at the Property:

Make sure that you have the address and directions to the property. These are normally sent to you on payment of the balance. Some owners will send you a key in advance, some may live on site and be there to welcome you, whilst others may have a local representative or neighbour who will meet you (in this case please make sure that you have the telephone number of the owner or their representative so that you can call to let them know if your arrival time is delayed).

Any Problems:

All owners should leave instructions at the property for contacting either themselves or their local representative. If you find that you have a problem or an item of equipment breaks down, please call them straight away. Either they or their representative will have the local knowledge to put things right. It is essential to air any difficulties on the spot as this gives the owner the chance to ensure your holiday is not spoilt. Please do not save up complaints until after you return home.